Scope of the Privacy Policy
This Policy sets out how Kebechem collects, uses and protects the information voluntarily provided by users of its website and the information automatically transmitted by their web server. This Policy applies to the entire https://kebechem.com/ website and to the products offered by Kebechem. It also explains how to review or update your personal information and how to contact Kebechem with any questions, suggestions or comments. Kebechem reserves the right to amend this Policy at any time without notice. We recommend that you read this Policy carefully and review it regularly.
Collection of information
a) Personal information
For the purposes of this Policy, the term “personal information” refers to information that can identify an individual. Any action relating to an online reservation, a registration, the submission of a résumé or a contact form requires you to voluntarily provide your personal information. You are notified when this information is required to process your request. This information collected by Kebechem includes:
- First and last name
- Gender
- Street address
- Email address
- Phone number
Please note that this list is not exhaustive and may change without notice.
b) Non-personal information
For the purposes of this Policy, the term “non-personal information” refers to the anonymous information usually recorded by web servers, such as the Internet Protocol address (IP address), the date and time of access, and the operating system and browser used by the visitor. Demographic statistics about our visitors (age group, country, language, etc.) and their browsing habits (pages viewed, number of visits, time spent, etc.) are also considered non-personal information. Kebechem collects such information mainly through cookies. Cookies are small data files that the browser stores on a visitor’s computer hard drive during their first visit to a website. User data is collected to allow Kebechem to provide its products and services and for the following purposes: advertising, behaviour analysis and statistics, customer contact, interaction with social networks and external platforms, registration and authentication, remarketing and targeting based on browsing habits.
Information collected
a) Personal information
Contact details
Contact details voluntarily provided by users of the https://kebechem.com/ website may be used for the following purposes: to confirm receipt of an order, to send information about our company’s products and services, to contact them if necessary, to understand their needs and to measure their satisfaction through a survey.
b) Non-personal information
Cookies
Cookies allow Kebechem to compile statistics used to analyse traffic on its website and to create advertisements.
Analytics tool
Our company uses the Google Analytics audience analysis tool to obtain demographic statistics about its visitors and statistics about their browsing habits. We may also use this data to better understand their behaviour or to improve the structure of our https://kebechem.com/ website. Google Analytics also allows us to profile our current and potential customers in order to improve our range of products and services. To collect anonymous information and produce statistical reports, Google Analytics may use cookies, but without identifying you personally.
Advertising and remarketing
Our company sometimes uses Facebook Ads advertising tools to promote its products and services online and to increase traffic to its https://kebechem.com/ website. These tools use cookies and other technologies to track and analyse data, assess the popularity of content, better understand visitors’ online activities and publish targeted advertisements (based in particular on interests, site visits or demographic data). The way Kebechem uses Google Ads and Facebook Ads allows it to adapt its marketing practices to better meet its customers’ needs and to display advertisements that, in the company’s view, are likely to interest them.
Disabling cookies
Any user can enable or disable the use of cookies by Google. To do so, go to: https://support.google.com/accounts/answer/61416?hl=en.
You can also disable interest-based or demographic ad targeting on Google through the Ad Settings. Disabling this setting does not block ads. They will still appear, but they will generally no longer be related to your interests, your demographic data or the sites you have visited.
Information retention period
Your personal information is kept only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Disclosure of your information
All information provided by users of our website, whether personal or not, remains confidential. Every Kebechem employee is bound by this Policy. The use of this data is reserved for Kebechem and for the suppliers and partners with which the company has a business relationship. Information will be shared with them only if Kebechem considers such disclosure necessary to deliver its products and services. In all other cases, no disclosure of your information to a third party will be permitted. Should Kebechem need to transmit personal information to a party whose services have not been retained by Kebechem, you will be notified in writing beforehand. Such disclosure may only occur with your explicit consent.
Your rights regarding the use of your personal data
If you have an account on this site or have left comments, you can request a file containing all the information collected about you, including any information collected by our site. You can also request the deletion of any personal information we hold about you. This does not include information collected for administrative, legal or security purposes.
Additional information
Protection of your information
We make every reasonable effort to ensure the security of the personal information provided by users of our website. A technician ensures that the server and the forms used on our website work properly. In addition, Kebechem has adopted appropriate security measures to protect its customers against the loss or unauthorized use of their personal information, including credit card information.
Statistics
To gather information about its users and their browsing habits, Kebechem uses statistics from the Google Analytics tool. When this information is used for Kebechem’s own purposes, it is protected by this Policy. Google Analytics may, however, collect data for its own use. In that case, your information is collected, used and protected according to its own privacy policy.
Advertising and remarketing
To create advertisements, Kebechem uses Facebook Ads tools. When the information provided by this service is used for Kebechem’s own purposes, it is protected by this Policy. Facebook Ads may, however, collect data for its own use. In that case, your information is collected, used and protected according to its respective policy: Facebook privacy policy.
Withdrawal and correction of your personal information
Kari-Ann Muravsky is the person responsible for the protection of personal information at Kebechem. To remove your name from Kebechem’s electronic mailing lists or to change the personal information you have provided, please send your request by email to kariann@kebechem.com.
Updates to this policy
We may change the content of this Privacy Policy at any time. We therefore invite you to review it regularly to stay informed of how we handle personal information.
This version was last updated on June 4, 2024.
Questions and comments
Our company encourages you to submit any request for information, suggestion or comment regarding this Privacy Policy. You can contact us at any time by email at kariann@kebechem.com.